Recover your license

Lost your Trace license key? You can retrieve it in under a minute.

Self-service recovery

Access the customer portal using your purchase email. You'll receive a magic link to view all your orders and license keys.

View my orders & licenses

You'll be redirected to our secure payment partner (Lemon Squeezy).

Need help?

If you're having trouble accessing your license, contact our support team. Please include your purchase email address.

[email protected]